What we collect, why we collect it, and how you can control it.
Last updated: October 19, 2026
Zoyaz ("Zoyaz," "we," "us," or "our") provides a property and home appliance management application, accessible at zoyaz.com, app.zoyaz.com, and through the Zoyaz app for Android (the "Service"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
By creating an account or otherwise using the Service, you agree to the collection and use of information as described in this policy.
When you sign up, we collect your name and email address. You can optionally add a phone number to your profile. Authentication is handled by our database provider, which also stores your encrypted password credentials — we do not see or store your password in plain text.
Information you enter into the Service, including but not limited to property addresses, appliance details (brand, model, serial number, purchase date, warranty information), maintenance records, uploaded documents (receipts, warranties, insurance policies, inspection reports), and appliance photos. For receipts and records you can also enter an amount, category and date, which we use to build your yearly expense reports and remodeling budgets.
If you upgrade to Zoyaz Paid on our website, your payment is processed by Stripe. We do not collect or store your full credit card number — Stripe handles this directly, and we retain only a customer reference and subscription status. The Android app does not process payments.
We may automatically collect limited technical information necessary to operate the Service, such as browser or device type and general error/diagnostic logs, in order to maintain reliability and troubleshoot issues.
The Android app only accesses your device's features when you choose to use them:
Only the photos and files you pick are uploaded, and they are stored with your account so you can view them later. The app does not access your location, contacts, or other files on your device.
To make signing in easier, the app and website remember the email address you last signed in with, on your device only. You can turn this off with "Remember my email" on the sign-in screen. If you choose to save your password, it is saved by your device's or browser's own password manager (for example Google Password Manager or iCloud Keychain), not by Zoyaz.
We use the information we collect to:
We do not sell your personal information to third parties. We do use limited advertising measurement tools (see "Cookies & advertising technologies" below) to understand how people find Zoyaz, but we don't share your property, appliance, or account data with advertisers.
Zoyaz Paid includes an AI-powered label scanner and manual finder. When you use the label scanner, the photo you take of an appliance's label is sent to Anthropic's Claude API for processing, in order to read and extract information such as brand, model, serial number, and voltage. This request is made from our own server rather than directly from your device.
Anthropic processes this image solely to return the extracted text to Zoyaz; it is not used to train Anthropic's models under our current API usage terms. We do not separately store a copy of the raw photo beyond what's needed to complete the scan, unless you choose to save it yourself as part of an appliance record.
We use cookies and similar technologies from advertising platforms, such as Meta (Facebook/Instagram) and Google, to measure the performance of our ad campaigns — for example, to see whether someone who clicked an ad went on to create an account. These providers may set cookies or collect device and browser information on zoyaz.com and app.zoyaz.com for this purpose.
We do not use this data to build advertising profiles for sale, and we do not share your property, appliance, or account data with these platforms. The information involved is limited to standard web analytics and conversion events (such as "signed up" or "started trial"). You can limit this tracking using your browser's cookie settings or your device's ad-tracking controls.
The Zoyaz Android app does not include advertising or ad-measurement software and does not use cookies for advertising.
We share information only with the service providers necessary to operate Zoyaz, each acting as a data processor on our behalf:
Property transfers and agent cards. When you transfer a property, the recipient receives the records you choose to transfer. If you're a real estate agent and you choose to share your agent card with a transfer, the recipient sees the name, brokerage, phone number, email address and photo or logo on your card in their Zoyaz app. Because your clients need to see it, an agent card photo or logo is stored so that anyone with its link can view it; don't upload anything you want kept private. You can edit or remove your agent card and its photo at any time in Settings.
We do not share your data with advertisers, data brokers, or any other third party for marketing purposes beyond the limited advertising measurement described above. We may disclose information if required to do so by law, or to protect the rights, property, or safety of Zoyaz, our users, or others.
We retain your account and property data for as long as your account remains active. When you delete your account from Settings, your login, properties, appliances, maintenance records, documents, receipts, uploaded files, agent card and photo, and remodeling projects are deleted immediately and any active subscription is cancelled. Some information may be kept where retention is required for legal, tax, or accounting purposes (for example, Stripe transaction records), and copies in our providers' routine backups expire on their normal schedule.
If you transferred a property to another Zoyaz user, the records you transferred to them belong to their account and are not deleted with yours.
We take reasonable technical and organizational measures to protect your information, including encrypted data storage and transmission (HTTPS/TLS) and access controls on our database. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You can access, update, or delete most of your property and appliance data directly within the app at any time. You may also:
To exercise any of these rights, or if you can't sign in to delete your account, contact us using the information below.
Zoyaz is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your data is handled, contact us at support@zoyaz.com.